Terms and conditions

By accessing or using our website, services, or products (collectively referred to as "Services"), you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before proceeding.

Account Registration

1. Eligibility: You must be at least 18 years old to register an account with us.
2. KYC and Verification Requirements: We may request identification and proof of address documents to verify your identity. This is a condition for account registration and ongoing use.
3. Responsibility for Account Security: You are responsible for keeping your account login credentials secure and preventing unauthorized access.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept various payment methods, including credit cards, e-wallets, and cryptocurrencies. A full list of accepted payment methods is available on our website.
2. Minimum and Maximum Limits: Minimum deposit/withdrawal limits apply, ranging from $20 to $10,000 (dependent on the payment method). There are no maximum limits for withdrawals, but excessive transactions may be subject to review.
3. Processing Times and Fees: Deposits are processed instantly, while withdrawals typically take 24-48 hours. No fees apply for deposits or withdrawals, except where specifically stated in our terms.
4. Anti-Money Laundering Policy: We comply with all applicable anti-money laundering regulations, including regular reporting to relevant authorities.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited automatically upon deposit, unless otherwise stated in the promotion terms.
2. Wagering Requirements: Bonuses must be wagered a minimum of 6 times (dependent on the specific bonus) before withdrawal.
3. Expiry and Abuse Clauses: Bonus offers have a limited validity period, and we reserve the right to revoke or modify any promotion if abused.

Gameplay and Fairness

1. RNG Usage: Our games utilize Random Number Generators (RNGs) to ensure fair play.
2. Game Malfunctions: In the unlikely event of a game malfunction, we reserve the right to void all bets placed on that game.
3. Limits on Play and Responsible Gaming Tools: We encourage responsible gaming practices and offer various tools to help you manage your play, including deposit limits and self-exclusion options.

Responsible Gambling

1. Self-Exclusion Options: You can request to exclude yourself from our Services for a specified period or permanently.
2. Deposit, Wager, and Session Limits: We offer various tools to help you manage your play, including deposit limits, wager limits, and session time limits.
3. Help and Support Links: If you or someone you know has a problem with gambling, please visit our Responsible Gaming page for resources and support links.

Prohibited Activities

1. Bonus Abuse: Intentional bonus abuse, including but not limited to, multiple account creation, exploiting bugs, or collaborating with others to gain an unfair advantage.
2. Fraud, Collusion, or Manipulation: Any attempt to manipulate game outcomes, including using software to predict or control the outcome of games.
3. Use of Bots or Automated Systems: Using automated systems, software, or bots to place bets or engage in gameplay.

Account Suspension and Closure

1. Voluntary Account Closure: You may request to close your account at any time by contacting our support team.
2. Breach of Terms: We reserve the right to suspend or close your account if we suspect you have breached these Terms or engaged in prohibited activities.
3. Inactivity and Dormant Accounts: If your account remains inactive for an extended period, we may close it.

Privacy and Data Protection

1. Information Collected: We collect personal data to provide our Services, including but not limited to name, address, email address, and payment details.
2. Use and Storage of Personal Data: We store your data securely and use it for the purposes outlined in our Privacy Policy.
3. GDPR Compliance: As we process personal data, we comply with the General Data Protection Regulation (GDPR) and related national laws.

Limitation of Liability

1. Losses: We are not liable for any losses incurred by you as a result of using our Services.
2. System Errors: In the unlikely event of a system error, we reserve the right to void all bets placed during that period.
3. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for their content or activities.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time, with or without notice.
2. Notification of Changes: We will notify you of significant changes via email or in-app notifications.